Privacy Policy & Terms of Service
Privacy Policy
MUUS Media LLC (“MUUS”, “MUUS Media,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, or other communications.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Effective Date: November 19, 2024
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you provide, such as:
- Contact Details: Name, email address, phone number, and mailing address.
- Payment Information: Credit card or billing information for service transactions.
1.2 Non-Personal Information
We may collect non-personal information automatically, such as:
- Browser type and version.
- Device information (e.g., operating system, device type).
- IP address and usage data (e.g., pages visited, time spent).
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance. You can control cookie settings through your browser.
2. How We Use Your Information
MUUS Media collects and processes your information to:
- Provide and deliver services.
- Communicate about projects, inquiries, or support.
- Improve our website, products, and services.
- Comply with legal obligations or enforce agreements.
- Send marketing updates (with your consent).
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share information:
- With Service Providers: Trusted third parties that assist us in delivering our services (e.g., payment processors, hosting providers).
- For Legal Compliance: If required to comply with laws, regulations, or legal processes.
- For Business Transfers: In the event of a merger, sale, or acquisition of MUUS Media LLC, your information may be transferred.
4. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
5.1 Access and Correction
You can request a copy of your personal data or ask to correct inaccuracies.
5.2 Data Deletion
You may request that we delete your personal information, subject to legal or contractual obligations.
5.3 Opt-Out of Marketing
You can opt-out of marketing emails by clicking the “unsubscribe” link in any communication or contacting us directly.
5.4 Cookies and Tracking
You can disable cookies through your browser settings or tools.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Third-Party Links
Our website or communications may include links to third-party websites. MUUS Media LLC is not responsible for the privacy practices or content of these sites.
8. Children's Privacy
MUUS Media does not knowingly collect personal information from children under 13. If we discover such information has been inadvertently collected, we will delete it promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it periodically.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
MUUS Media LLC
3620 5th Avenue Los Angeles CA 90018
Email:Contact@muusmedia.com
Terms of Service
Welcome to MUUS Media LLC (“MUUS”, “MUUS Media,” “we,” “us,” or “our”). By accessing or using our website, services, or engaging us for creative projects, you agree to these Terms of Service.
If you do not agree to these terms, please do not use our services.
Effective Date: November 19 - 2024
1. Scope of Services
MUUS Media provides creative services, including but not limited to:
- Video production
- Branding and graphic design
- Website development
- Social media content creation and strategy
Specific services will be outlined in individual project agreements, including timelines, deliverables, and costs.
2. Client Responsibilities
To ensure a successful collaboration, clients agree to:
- Provide accurate and timely information, materials, and approvals.
- Respond to inquiries and feedback requests promptly.
- Adhere to agreed payment terms as outlined in invoices or contracts.
MUUS Media is not responsible for project delays caused by a client’s failure to fulfill these responsibilities.
3. Fees and Payments
3.1 Payment Terms
All fees will be specified in project agreements or invoices. Payment terms include:
- A non-refundable deposit may be required to begin work.
- Final payment is due upon project completion or as specified in the agreement.
3.2 Late Payments
Late payments may result in additional fees or suspension of services until payment is received.
3.3 Refunds
Refunds are issued only in cases where services are not rendered as agreed and are subject to the terms outlined in the project agreement.
4. Intellectual Property
4.1 Ownership of Deliverables
Upon full payment, ownership of final deliverables is transferred to the client unless otherwise specified in the agreement.
4.2 Retention of Rights
MUUS Media retains the right to use completed projects for portfolio, marketing, or promotional purposes unless the client explicitly requests otherwise in writing.
4.3 Third-Party Materials
Any third-party content used in deliverables (e.g., stock photos, music) is subject to the respective licenses and remains the property of the original owner.
5. Revisions and Approvals
5.1 Revision Process
Clients are entitled to a specified number of revisions as outlined in the project agreement. Additional revisions may incur extra charges.
5.2 Approval Timeline
Clients must approve deliverables within the agreed timeframe. Lack of response may result in project delays or finalization at MUUS Media’s discretion.
6. Termination
6.1 Termination by Client
Clients may terminate the agreement at any time with written notice. Fees for completed work and expenses incurred up to the termination date will still apply.
6.2 Termination by MUUS Media
We reserve the right to terminate a project if:
- The client breaches these terms.
- Communication is delayed beyond reasonable expectations.
In such cases, fees for work completed will remain due.
7. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the course of a project. This excludes information that is publicly available or required by law to be disclosed.
8. Limitation of Liability
MUUS Media LLC is not liable for:
- Indirect, incidental, or consequential damages.
- Losses resulting from the use or inability to use deliverables.
Our total liability is limited to the fees paid for the specific service giving rise to the claim.
9. Governing Law
These Terms of Service are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
10. Changes to Terms
MUUS Media reserves the right to update these Terms of Service at any time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the updated terms.
11. Contact Information
For questions or concerns about these Terms of Service, please contact:
MUUS Media LLC
3620 5th Avenue Los Angeles CA 90018
Email:Contact@muusmedia.com